Before you visit the Horse Clinic

Last changed: 01 March 2017

Here you can find useful information before and after your visit to the UDS Horse Clinic. We always prepare your visit well and it is important to us that you and your horse feel safe and happy.

 

Patient på Universitetsdjursjukhusets hästklinik

Registration

When you arrive at the clinic, you should notify the clinic's reception desk. The horse will then be registered and assigned a stable. At the clinic there is a waiting room for owners where we offer free coffee and a vending machine with small snacks.

Payment

You pay for you visit before the horse leaves the clinic. Unfortunately we can not accept cash, only card payments. Please bring your insurance number if you want us to settle with your insurance company directly. Please also remember to bring the horse's passport. If you are unable to make it to your appointment, you must notify the clinic as soon as possible. No-shows will be charged.

Before surgery

If your horse is having surgery, it is preferable to arrive at the hospital the day before. This is more pleasant for the horse, who will then have the time to get used to the surroundings, and we can prepare it under calmer circumstances.The shoes should be removed before the visit, but if you cannot do this yourself we will do it for a small additional fee.

Loading

Remember to bring someone who can help you to load the horse into the trailer, as unfortunately we are not able to help with this.

Risk of infection

At a large animal hospital, there are horses from many different stables which means that there is always a risk that a patient catches an infection of some kind, such as a viral infection. The clinic can not be held financially responsible for the cost of an isolation procedure, either at the clinic or at home in the stable, should your horse contract an infection (applies primarily to stationary care).

When your horse has been to the clinic, or any other foreign stable, you should if possible keep it separated from other horses for a short period of time (5-7 days) to avoid the risk of infection.


Contact

For non-emergency appointments, please call +46-18-67 29 50 between 8.00 and 16.00 Monday-Friday.

For emergency cases we are open 24 hours all year around.